Hotmail Contact Number Directory

Are you one of the long-time Hotmail users? Are you having problems with your account? If so, you also might be having trouble finding the Hotmail help phone number or the right Hotmail contact number.

Hotmail service was one of the first web mail services launched commercially. It was known to be prompt and trustworthy. You can read about more of its features here. Made available in July 1996, it was sold to Microsoft in December 1997 and joined the MSN group of services. Nowadays other web mail services have become more popular, but there are some Hotmail users who have used their accounts for more than a decade. If they encountered difficulties, however, there was no Hotmail contact number they can call. It’s a free service after all.

Last July 2012, Microsoft upgraded former Hotmail users to the newly launched Outlook is a personal information manager from Microsoft. Find out more about the features of Outlook by clicking this. At first, an option to switch back was given, but in 2013 Microsoft moved all users to Outlook permanently. Users can still use their Hotmail addresses, but they will now be provided with the Outlook interface.

Outlook support page in response for hotmail contact number

Although Microsoft upgraded the Outlook service to include more features such as SMTP support and deeper SkyDrive integration (helpful for organizing and sharing files), some users still have a problem with the switch. Microsoft hopes that users will eventually come to love the new interface, but there are customers who have been using the same email since way back in 1996 who are not so accepting of the change. So when they have problems with their account, they still search for a Hotmail contact number they can call.


Hotmail Contact Numbers


Out of the three available Hotmail contact numbers, this one has the shortest waiting time of five minutes. When dialing, say “Home”, then “technical support”, then “Hotmail”, then “no”.


If the first one doesn’t work, you can always try this and wait a little bit longer. The average response time is ten minutes, so you may want to put it on speaker while you wait. You will be instructed to press “0” at each prompt.


This should be your last option as the response time can be as long as eighteen minutes. When you call, press “0” at each prompt.

Hotmail Support Services

These Hotmail customer service numbers can be used between 8 a.m. and 1 p.m. on weekdays, or between 8 a.m. and 8 p.m. on weekends.

Another number you can call is 0843 504 1584. This is the hotline for Hotmail Customer Care, and is not a toll-free number.

Probably the best way to get help immediately is to have Hotmail call you instead. You just enter your number in and Hotmail will call you back in minutes. Instead of having you on hold, this service will save you time and let you do other business while waiting.

If you don’t want to call a Hotmail number and instead just use the web, you can go the Hotmail help page. The support page of Hotmail which offers help regarding your inquiries are discussed in this page. It just requires you to login to your account. The average response time is 20 minutes, but it’s available 24/7.